The CNO (chief nurse officer) conducts open nursing staff meetings to allow for effective communication. A new nurse manager asks the CNO the rationale for the meetings. Which of the following would be an appropriate response?
1. ?I believe in being visible to the staff.?
2. ?I can?t rely on nurse managers to communicate information to staff.?
3. ?I believe in open communication so staff are aware of what?s going on within the organization.?
4. ?It allows me to get to know the nursing staff.?
3
Explanation: 1. Communication and social support are additional factors in reducing stress. Both upward and
downward communication channels should be open. Keeping personnel informed about what
is going on in an organization helps to reduce suspicion and rumors.
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