Managed correctly, the proactive phase of the conflict management life cycle can
A) replace the proactive phase.
B) build favorable management attitudes.
C) become a strategy all its own.
D) work as its own two-way communication channel.
E) prevent a conflict from arising.
Answer: E
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What is the corporate model in which middle management is eliminated and rank-and-file workers are all contingent employees who are added or subtracted as conditions warrant?
a. Core and ring b. The virtual corporation c. The “lights out” factory d. The flattened pyramid
As Howard explained the numerical data from research on economic inflation, he displayed a line graph to better illustrate the data. Which guideline for using numerical data as support does this best exemplify?
A. Stress reliability. B. Stress currency. C. Reinforce your numerical data. D. Make the numbers easy to remember.
A rapid-fire technique refers to
a. using numerous statistics to support a point. b. using visual aids to support conclusions. c. using numerous brief examples to support a point. d. using word pictures to paint vivid mental pictures.