The characteristic of a service that refers to differences in employees' performances is:
A. Perishability
B. Intangibility
C. Divisibility
D. Simultaneous production and consumption
E. Heterogeneity
Answer: B
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A team composed of people from different departments who are pursuing a common objective is called a
A. quality circle. B. problem-solving team. C. cross-functional team. D. virtual team. E. work force.
Which one of the following statements is true?
A) Financial statement readers cannot determine whether the depreciation method used by a company is appropriate. B) Financial statement readers can determine the useful lives of assets depreciated during the reported period. C) Financial statement readers cannot determine the depreciation expense for the reported period. D) Financial statement readers can accurately estimate the effect an alternative depreciation method would have on income.
Field service firms specialize in one or, at most, a few marketing research activities
Indicate whether the statement is true or false
A firm has accounts receivable of $400,000 and net sales of $365,000 . Its collection period is 111 days
Indicate whether the statement is true or false