In the first step of the troubleshooting process, how should you determine the scope of a problem?

What will be an ideal response?


You should establish who is affected by the problem by gathering information. Check to see whether there is anyone not affected by the issue, whether the problem exists only in one building, or just one application. If the issue occurs on only a few machines, then the issue is most likely configuration related and specific to those machines.

Computer Science & Information Technology

You might also like to view...

The two tabs included in the Colors dialog box to make color choices are:

A) Color1 and Color2. B) Custom and Select. C) Cold and Warm. D) Standard and Custom.

Computer Science & Information Technology

In a client/server architecture, just as processing can be done at various places, data can be stored in more than one location using a _____.?

A. ?distributed data frame B. ?distributed supply chain management (DSCM) scheme C. ?distributed database management system (DDBMS) D. ?distributed data dictionary

Computer Science & Information Technology

What is the core path for hashing with EVP API?

What will be an ideal response?

Computer Science & Information Technology

An administrator is installing a server to be used to dynamically assign IP addresses to the network devices. Which of the following server roles must be used?

A. RAS B. DNS C. DHCP D. WINS

Computer Science & Information Technology