In the context of dimensions of quality, ________ primarily refers to the probability that a product will function properly and not break down during a specified period.
A. conformance
B. reliability
C. aesthetics
D. durability
Answer: B
You might also like to view...
In Roberto’s health-related context, it is important for him to communicate ______ and to admit when he has a problem, and to seek help when he cannot resolve it on his own.
Fill in the blank(s) with the appropriate word(s).
Your staff has worked hard to successfully complete a project for a large advertising client. Which of the following is the BEST way for you to express thanks to the staff?
a. Thank them at the staff meeting next month. b. Post a note on the company intranet. c. Ask your administrative assistant to post a note in the lunchroom. d. Send an email immediately to all staff.
Leader-member exchange theory (LMX) is helpful in understanding leadership at the ______ level.
a. senior b. junior c. mid *d. dyadic
Unions typically concentrate their primary attention on small companies, where their influence is most needed.
Answer the following statement true (T) or false (F)