As you transition to a massage of your client's neck, you notice that she instinctively raises her shoulders and grows tense. How should you handle this situation?

What will be an ideal response?


Answer: The neck can be a vulnerable place for some clients, particularly those who may have experienced trauma from choking, assault, or accidents. The fact that this client tenses her shoulders when you approach her neck indicates she likely dislikes having her neck touched. Calmly and nonjudgmentally mention to the client that you notice she is tensing her shoulders and see what she says. It may be possible for you to proceed with your massage of the neck region if you use slow gentle strokes to begin. In the future, consider reviewing the massage regions you will cover ahead of time with clients to make sure they are agreeable.

Health Professions

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A payer that is contractually obligated to make payment for medical services on behalf of the covered person can be:

A) an insurance company. B) a third-party administrator. C) a self-insured health benefit plan. D) all of the above.

Health Professions

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What will be an ideal response?

Health Professions

The most likely outcome of an insurance claim submitted with a diagnosis code of a sore throat and a treatment code indicating a cast for a broken leg would be 

A. coverage at 100 percent. B. the fee for service would be applied toward the patient's deductible. C. denied as a billing error because the treatment was not medically necessary based on the diagnosis. D. the patient may have to pay a coinsurance after the deductible is met.

Health Professions

Read the prescription and select the correct answer for each question that follows. If Septra-DS suspension is available as 400 mg per 5 mL, how many mL should be given each day?

A. 2.5 B. 3.5 C. 5.0 D. 6.0

Health Professions