When a company uses the neutral phrase "laid off" to describe closing a plant that employs five thousand workers, the phrase is an example of
a. a euphemism.
b. a tag question.
c. a jargon.
d. an oxymoron.
a
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When you want to discover how to do something, you are researching
A) for specifics. B) to discover what is known. C) to support a position. D) to organize an idea or concept.
Analysis of key messages, number of brochures distributed, or market share increase are all examples of what stage in the public relations planning process?
A) Objectives B) Strategy C) Tactics D) Budget E) Measurement
Explaining the process of mediation, establishing boundaries, exploring other resources, and explaining the fee structure are considered a/an ______ role.
A. information-gathering B. education C. determining D. assessment
Understanding how to be assertive in communication can improve relationships. Which of the following are advantages of assertive behavior?
A. Improves decision making and achieves results B. Lets other people know that you will get what you want no matter what. C. Enhances your aggressiveness D. None of the above.