Shared beliefs about how group members should think and behave are referred to as
A) values.
B) roles.
C) norms.
D) rules.
E) policies.
C) norms.
Explanation: Norms are shared beliefs about how people should think and behave. From the organization's standpoint, norms can be positive or negative. In some teams, everyone works hard; in other groups, employees are anti-management and do as little work as possible. Some groups develop norms of taking risks, others of being conservative.
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