One of the first rules for a service technician is to treat the customer with ______.

Fill in the blank(s) with the appropriate word(s).


respect

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Once the design documentation is complete, it is time to begin the production stage. For a civil engineering design, production is called the ____________________ stage.

Fill in the blank(s) with the appropriate word(s).

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Define the following terms:

a. Ball valve b. Block valve c. Butterfly valve d. Check valve e. Control valve f. Diaphragm valve g. Gate valve h. Globe valve i. Multiport valve j. Manual valve k. Needle valve l. Plug valve m. Relief valve n. Safety valve o. Bonnet p. Damper q. Handwheel r. Louvers s. Packing t. Throttling u. Valve seat v. Valve knocker

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People visit the grocery store less often than in the past

Indicate whether the statement is true or false

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Which disease is commonly known as the bird flu?

A. Newcastle disease B. avian influenza C. coccidiosis D. Exotic Newcastle disease

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