Which of the following is an advantage of the matrix type of organizations?
a. It is a one-size-fits-all quality organization.
b. It improves the efficiency of personnel use.
c. The division of loyalty is especially advantageous in a quality assurance area.
d. It is especially suited for small and medium firms.
b
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A speaker who states the human heart is like a fuel pump in a car is using which of the following verbal supports?
A) ?gurative comparison B) literal comparison C) factual comparison D) imaginative comparison
A time study of a certain service task found an average time of 15 minutes, with a standard deviation of 5 minutes. These figures were based on a sample of 100 measurements
Is the sample large enough that we are 95% confident that standard time is within ±5% of its true value?
Emylee, an employee of Farm Supplies, Inc, files a sexual-harassment suit against Gowan, her supervisor. Emyleewins. Farm Supplies may also be liable if it had effective harassment policies and complaint procedures, and
a. none of the employees followed them. b. Emylee followed them. c. all of the employees were aware of them. d. Gowan followed them.
Brand equity is the totality of what consumers, distributors, dealers, and competitors feel and think about a brand over an extended period of time.
Answer the following statement true (T) or false (F)