You can help prevent lawsuits by ____. 

A. telling the patients how billing will be handled only after treatment is complete
B. being a good listener
C. always being upbeat and optimistic about the patient's prognosis
D. explaining in detail what went wrong if an error was made during patient treatment
E. demanding that patients sign a document that releases your practice from culpability


B. being a good listener
Developing good listening skills and nonverbal communication techniques help the patients feel that the time spent with them is not rushed. If they see the office as a friendly place, they are generally less likely to sue.

Health Professions

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The investigator may interview ________ on the scene.

A) firefighters B) witnesses C) the media D) both A and B

Health Professions

The use of a(n) ____________________ dose of a non- depolarizing agent is most often used in the setting of the head-injured patient.

Fill in the blank(s) with the appropriate word(s).

Health Professions

The portion of a paycheck that may be paid directly to an employee's creditors is established by the

A) Fair Debt Collection Practices Act. B) Federal Wage Garnishment Law. C) ERISA. D) EMTALA.

Health Professions

________ specialize in diagnosing and treating conditions of the nervous system

A) Neurologist B) Primary care physicians C) Psychiatrists D) Psychologists

Health Professions