Which of the following statements is(are) true?(A) Theoretical capacity is the long-run expected volume based on reasonably attainable working conditions.(B) The cost of excess capacity is allocated to individual cost objects using the cost driver rate.
A. Only A is true.
B. Only B is true.
C. Both of these are true.
D. Neither of these is true.
Answer: B
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For companies using enterprise systems, customer relationship management (CRM) systems often share the same underlying ______________________________
Fill in the blank(s) with correct word
Amy has just finished reading Kouzes and Posner’s book on what followers want and has learned about the practices of exemplary leaders. Based on those researchers’ ideas, which of the following is Amy likely to focus on:
a. challenging existing ideas and encouraging followers to experiment. b. overcoming resistance to change and stimulating followers intellectually. c. cultivating dramatic symbols and developing obedience and loyalty. d. express high self-confidence and build her image.
Understanding the processes by which we influence which emotions we have, when we have them, and how we experience and express them is which of the following?
a. Emotional self-leadership b. Emotion regulation c. Emotions d. Emotional contagion
Audiences process ______ percent of all information we receive through our sense of sight.
a. 25 b. 50 c. less than 50 d. more than 80