Describe the four support activities and the five primary activities in Porter's value chain.
What will be an ideal response?
The five primary activities in the value chain are:
1. Inbound logistics-how the firm goes about sourcing raw materials for production.
2. Operations-how the firm converts the raw materials into final products.
3. Outbound logistics-how the firm transports and distributes the final products to the marketplace.
4. Marketing and sales-how the firm communicates the value proposition to the marketplace.
5. Service-how the firm supports customers during and after the sale.
The four support activities in the value chain are:
1. Firm infrastructure-how the firm is set up for doing business; are the internal processes aligned and efficient?
2. Human resource management-how the firm ensures it has the right people in place, trains them, and keeps them.
3. Technology development-how the firm embraces technology usage for the benefit of customers.
4. Procurement-how the firm deals with vendors and quality issues.
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Lockbox arrangements for the collection of cash have which of the following advantages?
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What are the benefits of ISO certification?
What will be an ideal response?
Which of the following segment performance measures will decrease if there is an increase in the interest expense for that segment? Return on InvestmentResidual IncomeA)YesYesB)NoYesC)YesNoD)NoNo
A. Choice A B. Choice B C. Choice C D. Choice D