The most important thing to remember when dealing with a difficult patient is to let the patient control the situation.
Answer the following statement true (T) or false (F)
False
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Body-mind exercises require a conscious effort to link what your body is doing to:
A) Verbal instructions B) Written instructions C) Role models D) What you are feeling
Which of the following heat emergencies requires immediate cooling to save the person's life?
a. heat stroke c. heat exhalation b. heat cramps d. sunburn
You have been called for a 91-year-old woman who fell. Since your assessment reveals bruises to her body in various stages of healing and inconsistencies in information related to the fall from her family, you are suspicious of geriatric abuse. Your BSET action would be to:
A) notify the Office of Elder Affairs prior to leaving the scene. B) quietly transport and inform the emergency department physician. C) confront the family members regarding your suspicions. D) have the EMS supervisor contact the patient's primary care physician.
The appropriate way to handle patients who smoke is to
A. provide a corner of the reception area just for smokers. B. post "Thank You for Not Smoking" signs in the reception area. C. make sure the medical office is equipped with a good ventilating system. D. provide an adequate supply of ashtrays throughout the reception area.