Noise, delivery, language, message overload, and perception of ourselves and others are

all variables that can interfere with our ability to ________.

Fill in the blanks with correct word


listen effectively

Communication & Mass Media

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To speak "off the cuff" at the school board meeting is an example of extemporaneous delivery

Indicate whether the statement is true or false

Communication & Mass Media

A well-prepared outline tests the scope of ________, allowing you to add, delete, expand or condense information

a. content b. audience interest c. vividness d. delivery

Communication & Mass Media

Addressing counterarguments, or the arguments against the speaker's own position, diminishes a speaker's credibility

Indicate whether the statement is true or false

Communication & Mass Media

The traits approach to leadership posits that __________

a) qualities for leadership are consistent in all situations b) leadership is a function of individual characteristics c) group members' personalities do not affect leadership d) the type of group never determines its leadership needs

Communication & Mass Media