The process of putting our thoughts and feelings into words and nonverbal behaviors is called _____.
a. encoding
b. decoding
c. sending
d. scrambling
a. encoding
The process of putting our thoughts and feelings into words and nonverbal behaviors is called encoding.
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Which of the following is NOT an organizational pattern
discussed in this chapter? a. Problem/Cause/Solution b. Comparative Advantages c. Monroe's Motivated Sequence d. e. Topical
The "foot-in-the-door" or "nose-under-the-tent" technique in persuasive speaking refers to the idea of
A. resisting persuasion by "shutting the door" on the persuader. B. asking for much more than you really expect to receive. C. using some small incentive to gain compliance for something larger. D. asking much when you are really willing to settle for far less.
Male listeners tend to focus on the content of a message, while female listeners tend to focus on the relational meaning of a message.
Indicate whether the statement is true or false.
Colloquialisms are best described as
a. words and phrases are used in specific social contexts. b. like small talk in that words and phrases are used in social contexts as part of a ritual. c. communication interaction in specific social contexts as part of a ritual. d. words which have understood meanings.