What type of service is being given when a product performs reliably, has an appealing fit and consistently meets or exceeds customer expectations?
A) Quality
B) Low cost
C) Flexibility
D) Dependability
E) Exclusivity
Answer: A
Explanation: A) Toyota has focused on creating reliable cars with an appealing fit and finish, and assuring that customer expectations are met or exceeded in order to build the company's quality competence.
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Which method will result in biggest savings?
a. Fraud prevention--including EAP plans. b. Fraud detection--including audit proactively, monitoring. c. Investigation--including criminal prosecution. d. Promotion--including raising rank or position.
Assume that two companies are in similar circumstances except for their choice of depreciation methods. Explain how the amounts of depreciation expense reported on the income statement of the company that uses the straight-line method will differ from the amounts reported by the company that uses the double-declining-balance method.
What will be an ideal response?
Describe the three main functions of direct marketing.
What will be an ideal response?
Nautilus, Inc., which manufactures total strength training systems for home use, obtained a patent on its power rods. Nautilus has a(n) ____ for this product.
A. monopoly B. oligopoly C. natural monopoly D. limited monopoly E. illegal monopoly