Which intervention would be the best initial approach for a nurse to take when a young adult patient is verbally abusive?
a. Ask the patient to define "verbally abusive language.".
b. Provide the patient with examples of assertive communication.
c. Identify the patient's verbal abuse in order to set standards for future dialogue.
d. Remove privileges from the patient until communications show less aggression.
C
This question asks that behaviors for intervention be prioritized. First, it is necessary to help the patient identify the problem and to set criteria for future communications.
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