___________ occurs when leaders “are attuned to people’s feelings” and create the sense that they “are on the same wavelength emotionally”.
a. Emotion regulation
b. Resonance
c. Liking
d. Unconditional Positive Regard
b. Resonance
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A slide deck is helpful to those who could not attend a presentation because the slide deck can be used _____
A) to create interactive presentations B) as visual aids C) as reference documents D) to create stronger persuasive messages E) as webinars
Which of the following is not a characteristic that is helpful for an entrepreneur to have?
A. self-confidence B. caution C. self-esteem D. drive
_____ is the bargaining between buyers and sellers on product specifications, delivery dates, payment terms, and other pricing matters and is commonplace in business marketing.
A. Negotiation B. Need mediation C. Customerization D. Purchase arbitration E. Disintermediation
Target has its own fleet of trucks and works directly with producers to take care of the ordering, delivery, and handling of goods. In addition, Target works directly with suppliers through its advanced system of inventory control and data processing. Target is
A. able to eliminate many of the functions typically performed by wholesalers. B. performing many of the critical functions of wholesalers through its own system. C. successfully using wholesalers to run its venerable chain of discount stores. D. using information technology to eliminate the need to perform typical wholesale functions. E. vertically integrated in order to produce and distribute all products itself.