If services such as ANI, DNIS, and IID are implemented properly, customers are unaware of their use.
Answer the following statement true (T) or false (F)
True
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Which of the following statements is true of the different categories of relationships with suppliers?
A. An annual contract is an example of a coordinative relationship with a supplier. B. Selective and strategic partnerships are examples of market exchanges. C. Strategic partnerships represent the most commonly seen buyer-supplier relationship. D. The first stage involves the formation of selective or strategic partnerships. E. Functional partnerships essentially involve an integration of departments across two companies.
________ are best described as costs that occur due to political maneuvering by managers to control capital and resource allocation and the resulting inefficiencies stemming from suboptimal allocation of scarce resources.
A. Fixed costs B. Coordination costs C. Influence costs D. Opportunity costs
The European Community (EC) preceded the European Union (EU) and worked to remove trade barriers between member nations
Indicate whether the statement is true or false
In which of the following situations are larger incentive components appropriate?
A. when organizations have a highly variable annual performance and employees have jobs that fluctuate greatly in terms of what's expected of them B. when organizations work in an unstable external environment and employees have stable jobs with little fluctuations C. when organizations have a stable annual performance and employees have jobs that fluctuate greatly in terms of what's expected of them D. when organizations have a stable annual performance and employees have jobs that are fairly stable E. organizations have a highly variable annual performance and employees have jobs that are fairly stable