Which of the following statements is true in comparing for-profit service firms and nonprofit organizations?
A. While for-profit service firms market tangible products, nonprofit organizations market intangible products.
B. Both often require the customer to be present during the production process.
C. While for-profit service firms vary greatly from producer to producer, nonprofit organizations are uniform across producers.
D. Both vary greatly from day to day, but with the same producer the day-to-day variations are eliminated.
Answer: B
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