When a Japanese businessperson stated, "I need to think about this problem and contact my employees to get input," and then an American businessperson said, "I want you to take some initiative and make the decision now,"
The Japanese replied, "You are a poor executive."
They both show an ignorance of:
A. Ethnocentrism
B. Tokenism
C. Conflict style differences
D. Cultural nonverbal differences
C
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Expectancy violation theory:
A. proposes that it is your expectations that will influence the outcome of a communication as positive or negative. B. permits us to see inside others (what makes them tick). C. explains nonverbal communication. D. shows exactly what happens when communication breaks down.
As your textbook explains, the ethical obligation of a speaker to avoid name-calling and other forms of abusive language is essentially a matter of political correctness.
Answer the following statement true (T) or false (F)
In situations where an illegally obtained recording falls into a journalist’s hands (as in Bartnicki v. Vopper), what is true?
a. The journalist may not legally broadcast the recording under any circumstances. b. The journalist may legally broadcast the recording as long as its origin is determined first. c. Particularly when it involves a matter of public concern, the unknown origin does not remove the First Amendment right to broadcast the recording. d. The authenticity of the recording must be determined before the recording can be broadcast.
Which of the following is a characteristic of an effective delivery?
A) It has a clear thesis and purpose. B) It has a distinct introduction, body and conclusion. C) It is natural and uncontrived. D) It is choreographed. E) It is delivered from memory.