Developing cultural sensitivity usually does not include

a) Exploring your own cultural identity

b) Finding out more about your grandparents

c) Learn how members define and identify themeslves culturally

d) Emphasize the strengths of members' cultural backgrounds


B

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Are there items that may be impossible to address?

Alice Singletary, a novice social worker with Magnolia Hospice in Alexandria, Louisiana, met June Plunket, who had terminal cancer, and her daughter, Polly, for an admission interview. June was in quite a bit of pain and trying to cope with dying. Polly blamed Dr. Dubuis and herself for her mother’s approaching death, and was also angry with her brother, who had distanced himself from the family. June and Polly lived in a chaotic and overcrowded household with Polly’s daughter, Jenna, and Jenna’s two young children. While assessing June’s situation, Alice identified a multitude of family problems which had to be balanced with the mission of the hospice. In this situation, Alice was not sure where to begin.

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How might this case have been different if the agency provided a fluent Spanish-speaking worker and/or a more experienced worker?

Albert Mendoza was a baccalaureate social work intern at Crime Victims Center, an agency serving crime victims. His client, Carlos Hernandez, was a Mexican immigrant who sought both financial assistance for medical care and counseling for his family after they were assaulted in their home. Carlos was unable to communicate in English, and Albert had difficulty with his limited Spanish language proficiency. Albert began to suspect that Carlos was in the country illegally. He worried that he didn’t know the law about services available to illegal immigrants, specifically the Crime Victim’s Compensation funds. The agency did not have another Spanish-speaking worker, and Albert, a new social work intern, had primary responsibility for the case.

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When giving or participating in an interveiw it is important to:

a) Include small talk and off hand remarks, in order to lighten the mood of the interveiw b) Remember that all content will be presented in exactly the format it was presented, with no reporter bias or interpretation. c) Remember that your interview may be eclipsed by other events d) Remind the reporter to send you the final draft before publishing the interview

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All of the following were listed in the text as means of empowerment within social action

groups except:

A. Using cooperation B. Consciousness raising C. Providing mutual support D. Public boycotts

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