You are the salesperson of an FMCG company. One of your retailers tells you to take back some unsalable goods. You are not sure if the customer's claim is honest or not. You do not want to make the retailer unhappy as he brings you good business. How do you tackle this situation?
A. Ask the customer to avoid being dishonest.
B. Return half the merchandise if the customer is correct.
C. Apologize to the customer and inform him that you are not sure of his claim.
D. Never return the goods if you are not sure that the customer's claim is true.
E. Give the benefit of doubt to the customer and return the goods.
Answer: E
You might also like to view...
Using the design day concept, if demand is more than the capacity, guests will be ______ (but/and) the facility will be ______.
a. happy; under utilized b. unhappy; over utilized c. content; full d. angry; under used
The cash register cash count totals $5,102 . The cash register sales tape reports sales for the day of $5,103 . As a result of these totals, there is a:
a. cash shortage of $1.00. b. cash shortage of $2.00. c. cash overage of $1.00. d. no cash overage or shortage for the day. e. none of the above.
The shadow price for a positive decision variable is 0
Indicate whether this statement is true or false.
________ is/are NOT the government's job in a market-directed economy.
A. Regulating radio and television broadcasting B. Protecting property and enforcing contracts C. Controlling interest rates and the supply of money D. Setting import and export rules E. Determining what and how much is to be produced