Sections of a disaster recovery plan related to computer systems should include what information?
What will be an ideal response?
ANSWER: A disaster recovery plan should include the following in relation to computer systems:
* Contact names and phone numbers for emergency coordinators who will execute the disaster recovery response in case of disaster, as well as roles and responsibilities of other staff.
* Details on which data and servers are being backed up, how frequently backups occur, where backups are kept (off-site), and, most important, how backed-up data can be recovered in full.
* Details on network topology, redundancy, and agreements with national service carriers, in case local or regional vendors fall prey to the same disaster.
* Regular strategies for testing the disaster recovery plan.
* A plan for managing the crisis, including regular communications with employees and customers. Consider the possibility that regular communication modes (such as phone lines) might be unavailable.
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