The behaviors of helpers as they attend to both the verbal and nonverbal communication of the client is called
A. active listening.
B. effective communication.
C. the expression of feelings.
D. "hearing" cues.
Answer: A
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Jeremy, a 2nd grader, is in the counselor’s office because he hit another boy on the playground. He tells the counselor that he knew the other boy was about to hit him first. He was just “getting back” at the other student. The counselor tries to help Jeremy control his aggressive behavior by explaining that the other boy didn’t intend to hurt him. Given what you have learned about social development, which of the following is your best recommendation for the counselor?
a. Jeremy needs to be punished for his behavior, because no amount of talking will do any good at his age.
b. The counselor should call Jeremy's parents and they should resolve the problem because they are the primary socializing agents.
c. Jeremy probably doesn't have a good understanding of another person's intentions at this age. The counselor should assess the quality of Jeremy's perspective-taking and structure the intervention accordingly.
d. The counselor's approach is a good one because most children can infer the intentions and take the perspective of others around this time.