For marketers, racial and ethnic subcultures are less important than more easily defined microcultures such as avid Green Bay Packers fans or devotees of Southern gospel music
Indicate whether the statement is true or false
FALSE
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When conflict is centered around the personalities involved, it is labeled ______ conflict.
A. dysfunctional B. functional C. task-oriented D. strong-negative
Which of the following is NOT an aspect of the rational decision making model?
a. Define the problem and collect all the information that will lead to a solution b. Review the data and come up with a decision c. Discuss the decision with employees and together decide on the optimum solution d. Implement the decision from top-down and evaluate its effectiveness
An airline that overbooks seats on its aircraft is using what type of capacity management technique?
a. Employee scheduling b. Yield/revenue management c. Self-service d. Employee cross-training
For a taxpayer who is not insolvent nor under bankruptcy proceedings, the discharge of debt is generally
A. nontaxable. B. partially taxable. C. taxable. D. None of the above.