Conflicts over events external to the parties involved are best described as __________ conflicts
Fill in the blank(s) with the appropriate word(s).
Answer: content
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Why do you think that research has found that physicians with good communication skills
had fewer patient complaints and lawsuits? What will be an ideal response?
Noise originates only from external sources
Indicate whether the statement is true or false.
In order to build your credibility before the speech, you should _____
a. ?Send a resume that lists your background and achievements b. ?Research the audience extensively c. ?Prepare a prespeech survey to gauge the audience's receptiveness to the speech topic d. ?All of the above e. ?None of the above
A speaker says, "Now we come to the most important thing I have to tell you." Which device is the speaker using?
A. a spotlight B. a bridge C. an internal summary D. a signpost