Understanding the meaning of an email message uses totally different skills than understanding the meaning of a conversation

Indicate whether the statement is true or false.


Answer: False
Explanation: Most of the same skills, especially interpreting and evaluating, are equally useful when you listen to the spoken word and the written word.

Business

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Choa has evaluated her subordinates and feels she has adequately identified which ones are go-getters, fence-sitters, and adversarials. What should she do to motivate, manage, or empower each?

What will be an ideal response?

Business

Hand gestures used as a substitute for words are called ______.

A. metaphors B. holistic C. emblems D. characteristics

Business

Michelle has taken a position as Proposal Coordinator at a Marketing Consulting firm. Her boss has asked Michelle to put together a 2-hour seminar on the correct way to create proposals so that everyone in the firm is in sync.  Please answer the questions below. Michelle's second topic is unsolicited proposals. Michelle recommends ____.

A. never submitting this type of proposal B. creating this type of proposal as a way of making a sales contact C. using a formal format similar to longer business reports D. using this type of proposal when recommending a product or service your audience may not know about

Business

Ziffcorp, a laptop manufacturing company, is working on a strategy to deliver its laptops to the students of a university before their new term begins. It is evident that Ziffcorp is working on its _____.

A. advertisement strategy B. distribution strategy C. pricing strategy D. product strategy

Business