Kriyoto Inc., a finance company, has strict rules and regulations. All employees are expected to conform to Kriyoto's norms irrespective of the changing business situations. The rigid rules discourage the creativity of employees and increase their job dissatisfaction. They feel isolated and powerless in their workplace. Which of the following disadvantages of a bureaucracy is exemplified in this scenario?

A. Communication problems
B. Alienation
C. Anticipatory socialization
D. Goal displacement
E. Groupthink


Answer: B

Sociology

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