Your first priority when responding to a complaint of an angry patient is to ____.
A. take careful notes
B. stay calm and try to pacify the caller
C. promise the patient that the issue will be resolved
D. follow up promptly on the problem
E. let the physician know there is a problem
B. stay calm and try to pacify the caller
Your first priority is to stay calm and try to pacify the caller.
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An ______________ is an atom that has the same number of protons but a different number of neutrons.
Fill in the blank(s) with the appropriate word(s).
The professional component includes supervision of the procedure, ____________________ the results, and documenting the results in a written report.?
Fill in the blank(s) with correct word
By being negative, you create a poor impression and encourage the same attitude in others
Indicate whether the statement is true or false
You are attending to a 66-year-old male patient in cardiac arrest. As you gather history and begin the resuscitation, an Advanced Life Support (ALS) provider arrives on scene. You should:
A. ensure that CPR is ongoing by the other providers present and then provide a patient care report off to the side. B. . continue the resuscitation and provide a patient care report while you work. C. stay focused on the resuscitation and allow the ALS provider to make his or her own assessment. D. pause the resuscitation and provide a patient care report as quickly as possible.