Process skills can be described as:

A. Opening the interview smoothly, using communication responses, helping the client to say what is on his/her mind, using nonverbal communication, implementing intervention strategies, and achieving closure
B. Deliberate thinking and case analysis abilities, understanding what the client is saying, identifying themes of the client’s messages, recognizing goals, choosing strategies, recognizing client improvement
C. Learning behaviors and growth of the worker, communicating authority, taking responsibility for specialized knowledge and skill, hearing client challenges and feedback, being comfortable with client’s feelings and attitudes, respecting the client
D. All of the above


A. Opening the interview smoothly, using communication responses, helping the client to say what is on his/her mind, using nonverbal communication, implementing intervention strategies, and achieving closure

Computer Science & Information Technology

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