In this situation, what is the most appropriate action for the clerk to take?
Action One:
Cathy should call a “code” from the phone in the room, then assist the patient.
Action Two:
Cathy should ask the patient if he’s in pain, then check his pulse. If the pulse is absent, she should call a “code” from the phone in the room.
Action One:
Cathy should call a “code” from the phone in the room, then assist the patient.
FOR THE PATIENT
As the clerk began chest compressions immediately after calling the code, the patient survived the heart attack. He later expressed his gratitude to the clerk and to the practice personnel.
FOR THE PRACTICE
An internal review of the incident determined that the practice performed adequately in educating and testing its employees in emergency procedures, CPR, and AED usage. The practice gained several additional patients as a result of the grateful patient’s referrals.
FOR THE EMPLOYEE
The clerk was commended for her outstanding work, and this resulted in a superior performance review and pay raise.
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Fill in the blank(s) with correct word