Describe sales technology.
What will be an ideal response?
Sales technology is described as the transformation of manual sales activities to electronic processes through the use of various combinations of hardware and software applications.
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Provide at least three suggestions to help a person become a good listener. Give an example from your own experience of times when either you or your listener violated these suggestions.
What will be an ideal response?
In some circumstances, sharing bad news via email rather than face-to-face is justified
Indicate whether the statement is true or false
When buying materials, the purchasing agent for Alco Pillow Manufacturing Company considers a variety of factors. Which one of the following is least likely to concern this buyer?
A. Does the quality of the goods meet company specifications? B. Does the supplier consistently deliver on time? C. Does the supplier also sell to my competitors? D. Does the supplier offer the services required? E. Does the price meet company budget requirements?
One element of a firm's environment is
A. chain of command. B. customers. C. decentralization. D. work specialization. E. formalization.