What is a vCard?
A) a file format used to exchange business card information electronically
B) a file format for purchasing products online through debit or credit cards
C) a software tool that encrypts sensitive business information
D) a file format that helps make online money transfers using debit or credit cards
A
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Visual elements of an advertisement are stored in the brain as:
A) forms of verbal cues B) images or pictures C) abstractions D) both pictures and words
Which term refers to the process by which a salesperson uncovers and clarifies a customer's problem, works with the customer to create a vision of how things could be better, and then develops a plan for implementing the vision?
A) product development B) quality control C) field testing D) solution selling E) product configuration
A compensation plan which will likely produce the greatest degree of company-centeredness and financial security for the employee is:
A) straight commission plan B) guaranteed salary C) straight salary D) guaranteed salary plus a bonus E) straight commission plus a bonus
An increase in collection efforts by a firm will result in ________ in sales volume, ________ in the investment in accounts receivable, ________ in bad debt expenses, and ________ in collection expenditures
A) an increase; a decrease; an increase; a decrease B) an increase; a decrease; a decrease; an increase C) an increase; a decrease; an increase; an increase D) a decrease; a decrease; a decrease; an increase