Carlton has ordered a digital watch from an e-commerce Web site. He wants to track the shipment details to estimate the delivery of the product. In the context of procurement management, identify the process that helps Carlton to track his watch shipped by the provider.
a. Plan purchase and acquisition
b. Plan contracting
c. Contract administration
d. Contract closure
c. Contract administration
The contract administration process manages all aspects of the contract and the relationship between the buyer and the provider. The process includes tracking and documenting the provider’s performance, managing contract changes, and taking any necessary corrective actions.
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