A company can overcome language barriers by doing all of the following except _____.

a. assuming that the work group's common language must be English
b. developing a policy statement about languages in the workplace
c. offering incentives for workers to learn English
d. hiring supervisors who speak the language of non-English speaking workers


a. assuming that the work group's common language must be English

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While having a discussion about valves, Technician A says that higher compression is possible with the L-head. Technician B says that higher compression is achieved with the I-head because, unlike the L-head, the combustion chamber does not need extra volume to accommodate the valves. Who is correct?

A. A only B. B only C. Both A and B D. Neither A nor B

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Undersized suction lines:

A) Can cause poor oil return because of high refrigerant velocity. B) Can reduce system efficiency because of a high pressure drop. C) Can reduce system efficiency because of a low pressure drop. D) Can cause poor oil return because of low refrigerant velocity.

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The principal viewing planes are all parallel to one another.

Answer the following statement true (T) or false (F)

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Cribbing and wind-sucking are ____________________ that are usually associated, although a horse may practice one without the other.

Fill in the blank(s) with the appropriate word(s).

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