Identify some of the best practices to be followed while interviewing individuals with mobility impairments and cognitive disabilities.
What will be an ideal response?
Some of the best practices to be followed while interviewing individuals with mobility impairments include the following:
(1) If possible, put yourself at the wheelchair user's eye level.
(2) Do not lean on a wheelchair or any other assistive device.
(3) Never patronize people who use wheelchairs by patting them on the head or shoulders.
(4) Do not assume the individual wants to be pushed-ask first.
(5) Offer assistance if the individual appears to be having difficulty opening a door.
(6) If you telephone the individual, allow the phone to ring longer than usual to allow extra time for the person to reach the telephone.
Some of the best practices to be followed while interviewing individuals with cognitive disabilities include the following:
(1) If you are in a public area with many distractions, consider moving to a quiet or private location.
(2) Be prepared to repeat what you say, orally or in writing.
(3) Offer assistance completing forms or understanding written instructions and provide extra time for decision-making. Wait for the individual to accept the offer of assistance; do not "over-assist" or be patronizing.
(4) Be patient, flexible, and supportive. Take time to understand the individual and make sure the individual understands you.
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