The nurse is attempting to teach a patient how to perform wound care for when he goes home. Using the "teach back" method the nurse should do which of the following?
a. Repeat the instructions until the patient understands.
b. Present the information and clarify with closed-ended questions.
c. Ask the patient if he understands the instructions.
d. Ask if the patient has any questions about the technique.
A
The "teach back" technique is an ongoing process of asking patients for feedback, through explanation or demonstration, and presenting information in a new way until you feel confident that you communicated clearly and patients have a full understanding of the information presented. Using teach back can also help you identify explanations and communication strategies that patients most commonly understand. When using the "teach back" technique, do not ask the patient, "Do you understand? or "Do you have any questions?" Instead you should ask open-ended questions to verify the patient's understanding.
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