Within nurse-patient communication, the use of silence can

a. block further therapeutic communication.
b. allow the patient to not feel pressured to provide information.
c. demonstrate trust.
d. provide the nurse with an opportunity to complete the patient's care.


ANS: B

A
Using silence actually encourages communication because it allows the patient to organize his or her thoughts.
B
Using silence means allowing periods of quiet thought during the nurse-patient interaction when the patient does not feel pressure to provide conversation.
C
Using silence does not relate to trust.
D
Using silence is not a requirement for completing patient care.

Nursing

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