The ________ of performance and consumption of services heightens the role of human service providers in a customer's experience.

A. inseparability
B. perishability
C. intangibility
D. tangibility
E. variability


Answer: A

Business

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Although teenagers do not have the income of older consumers, they are still an attractive marked based on income. Why?

A) Because they have less money, they are more careful of how they spend it. B) Parents lead the teenagers into what they buy; hence any understanding of adult buying patterns can be useful for teenagers as well. C) Teenagers have more consumer confidence and are, therefore, more likely to be swayed by promotional material. D) Teenagers don't have the income of adults, but it's almost all discretionary, meaning that they can spend it as they see fit.

Business

The four tigers–Singapore, South Korea, Taiwan, and Hong Kong–learned from the ________ experience and built strong export-based economies of their own

A) Chinese B) Indian C) German D) American E) Japanese

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Late trading and market timing

A) allow large, favored investors in a mutual fund to profit at the expense of other investors in the fund. B) hurt ordinary investors by increasing the number of fund shares and diluting the fund's net asset value. C) are both A and B of the above. D) are none of the above.

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The education and experience learning level provides the foundation for subsequent training by providing a universal baseline of key security terms and concepts

Indicate whether the statement is true or false.

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