Answer the following statements true (T) or false (F)

1. The substantive dimension of union democracy refers to the responsiveness of a union's leadership to its members.
2. Union avoidance is the extent to which an employer will work to become or remain a "union free" establishment.
3. Theory X is a management theory that sees workers as fundamentally disliking work and being unwilling to put forth effort unless they are threatened and controlled.
4. When comparing the democratic processes of unions and corporations, one can conclude that they are comparable.
5. Companies pursuing a differentiation strategy are likely to embrace the human resource management school of thought.


1. TRUE
2. TRUE
3. TRUE
4. FALSE
5. TRUE

Business

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The text discusses three approaches to combining overall cost leadership and differentiation competitive advantages. These are the following, except

A. automated and flexible manufacturing systems. B. coordinating the 'extended' value chain by way of information technology. C. exploiting the profit pool concept for competitive advantage. D. deriving benefits from highly focused and high technology markets.

Business

In Chapter 11's opening scenario on Groupon, the key lesson is that ________

A) CEOs can fire back at employers when they are fired B) employees should not trust Internet-based organizations. C) social media has brought a brutal new honesty to employee relations D) positive management leads to better employee retention

Business

Research on resistance to change dates back to a classic study of participative decision-making. This study shows that OD can impact resistance to change through an intervention that ______.

A. transferred employees to new jobs B. increased employee pay C. increased employee stress D. increased employee participation in the process

Business

The Environmental Protection Agency lacks adjudicative powers to hold hearings and order remedies for violation of environmental laws

Indicate whether the statement is true or false

Business