The 24-hour-a-day, 7-days-a-week operations of health care providers make continuity of services essential. What is the first line of defense in providing the continuous systems availability that is required in a health care setting?

1. Adequate firewall protection
2. Software redundancy
3. Installing anti-virus software
4. Hardware redundancy


4
Rationale: Hardware redundancy is the first line of defense in providing continuous systems availability. It allows operations to continue even when individual components fail. Having copies of software, installing anti-virus software, and having adequate firewall protection are good practices; however, they are not the first line defense.

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