Burnout is often caused by ______.

A. seeing distressful events
B. hearing people talk about distressful events
C. inadequate boundaries
D. showing too much empathy


Ans: C

Social Work & Human Services

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Providing Employee Assistance Programs (EAPs) to a local business or industry is an example of how managers use _________ to make the task environment more predictable

A. Acquiring prestige B. Contracting C. Co-opting D. Diversification

Social Work & Human Services

A mentoring relationship is helpful because:

A) A male mentor will help a female rise higher in an organization. B) A mentor gives advice, information and introductions to important people. C) It is almost impossible to enact new legislation without a mentor. D) It increases a person's credibility.

Social Work & Human Services

The standard deviation and variance assume

a. nominal data. b. ordinal data. c. interval data. d. a normal distribution.

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Which of the following statements is/are true about the standard deviation?

a. It is the square root of the variance. b. It is the most commonly reported measure of dispersion. c. It takes all of a variable's values into account. d. All of these.

Social Work & Human Services