Metalcrafter Enterprise manufactures stamped brass door plates, brass numbers, and other decorative brass trim for homes. Every month Metalcrafter purchases sheets of brass, which are classified as:
A. processed materials
B. fabricating supplies
C. raw materials
D. component parts
E. replacement parts
Answer: A
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In questionnaire design, assigning a code to every conceivable response before data collection is called ________
A) filtering B) branching C) precoding D) funneling E) pre-funneling
A prospect internalizes the information presented by a salesperson and then makes a buying decision. Because we cannot see into the buyer's mind, this internalization process is referred to as a(n):
A. black box. B. echo chamber. C. suppressed representation. D. black hole. E. mirage.
Samples of 100 checks each were taken at a bank from an encoding machine (which records the amount of a check) over a five-day period. Details are summarized in Table 5.3
If the bank were to use the average proportion defective from these five samples as the central line for a process control chart, what would be the central line? A) less than or equal to 0.01 B) greater than 0.01 but less than or equal to 0.02 C) greater than 0.02 but less than or equal to 0.03 D) greater than 0.03
The firm’s best source for spotting problems and ensuring quality ______.
a. is its management b. is the quality control inspector c. line workers d. third-party audits