List five steps to help the analyst observe the decision maker’s typical activities.

What will be an ideal response?


Five steps to help the analyst observe the decision maker’s typical activities are:

A. Decide what is to be observed.
B. Decide at what level of concreteness activities are to be observed.
C. Create categories that adequately capture key activities.
D. Prepare appropriate scales, checklists, and other materials for observation.
E. Decide when to observe.

Computer Science & Information Technology

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