Answer the following statements true (T) or false (F)

Question

1. Task significance describes the extent to which a job affects the lives of other people, whether inside or outside the organization. 
2. In the job characteristics model, feedback is one of the five core job characteristics. 
3. According to reinforcement theory, workers will be more motivated and perform better when they experience their work as meaningful, feel responsible for results, and know how well they are doing. 
4. Job design works even when the affected employees have no desire for personal growth. 

Answer 1

1. TRUE
Task significance describes the extent to which a job affects the lives of other people, whether inside or outside the organization.
2. TRUE
The five core job characteristics are skill variety, task identity, task significance, autonomy, and feedback.
3. FALSE
According to the job characteristics model, five core characteristics affect three critical psychological states: meaningfulness of work, responsibility for results, and knowledge of results. In turn, these positive psychological states fuel high motivation, high performance, high satisfaction, and low absenteeism and turnover.
4. FALSE
The contingency factors in Figure 12.9 refer to the degree to which a person wants personal and psychological development. Job design works when employees are motivated; to be so, they must have three attributes: (1) necessary knowledge and skill, (2) desire for personal growth, and (3) context satisfactions, or in other words, the right physical working conditions, pay, and supervision.