In McDonaldized systems, the distinction between customer and employee is
a. eroding.
b. unchanged.
c. separate.
d. strengthened.
A
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All of the following historical events have been identified as important in the differentiation of cultural institutions from the church EXCEPT the:
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All of the following organizations would be considered part of civil society EXCEPT:
a. American Medical Association b. First Baptist Church c. National Multiple Sclerosis Society d. Supreme Court of the United States
All of the following account for the types of interactions dancers had with customers EXCEPT
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In many Middle Eastern countries, showing someone the bottom of your foot or shoe is considered to be very rude, so American military personnel stationed in the Middle East had to be instructed to keep their feet inside helicopters when flying low. Why is this instruction needed?
A. Soldiers are generally rude and need specific instructions to stop them from offending civilians B. The U.S. military is firmly committed to an ethnocentric point of view C. The sanctions used to achieve social control are very different in America and the Middle East D. The meaning of gestures is not universal E. Some people can be overly sensitive