Which of the following kinds of questions gives an applicant for a help desk position a specific problem to solve that is representative of situations that help desk agents actually encounter?
A. directed question
B. behavioral question
C. non-directed question
D. scenario question
Answer: D
Computer Science & Information Technology
You might also like to view...
Use the ethereal output and the previously saved routing table to explain the operation of traceroute.
What will be an ideal response?
Computer Science & Information Technology
How can computers represent text as numbers?
What will be an ideal response?
Computer Science & Information Technology
How can knowing the vendor and version of the database be useful for an intruder?
What will be an ideal response?
Computer Science & Information Technology
In quicksort, all the sorting work is done in ____ the list.
A. partitioning B. combining C. duplicating D. replicating
Computer Science & Information Technology