Discretionary income is associated with all of the following except
A. automobiles.
B. education.
C. pets.
D. furniture.
E. food.
Answer: E
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When responding to a customer's request for an adjustment, it is usually sensible to assume that
A) if you handle the situation well, the customer will be even more loyal than before. B) the customer's account of the situation is exaggerated. C) the customer is hostile. D) the customer is trying to pull a fast one. E) the customer will no longer do business with you, even if you grant the request.
The face amount of a note that is promised to be paid at maturity is called the
a. rate of interest. b. principal of the note. c. time of the note. d. discount of the note.
A self-employment tax is a contribution to the
a. Social Security and Medicare programs; b. FUTA programs; c. SUTA programs; d. charities of the individual owner's choice; e. state government
Five situational influences have an impact on a consumer's purchase decision process. They are: ________, social surroundings, physical surroundings, temporal effects, and antecedent states.
A. perception B. purchase task C. consumer socialization D. competitive offerings E. core values